Scans aren't triggering on pull requests
Scans aren't triggering on pull requests
- Verify the Asymptote GitHub App is installed on the target repository.
- Check that webhook deliveries are succeeding under your GitHub App settings → Recent Deliveries.
- Confirm the
ASYMPTOTE_API_KEYsecret is set in your repository under Settings → Secrets and variables → Actions.
Status checks are stuck as pending
Status checks are stuck as pending
- Confirm your
ASYMPTOTE_API_KEYsecret is correctly set and hasn’t expired. - Large pull requests may take a few extra minutes to process.
- Check the Actions tab in your repository to see if the workflow is running.
Permission errors on the GitHub App
Permission errors on the GitHub App
Re-install the Asymptote GitHub App and ensure the correct repositories are selected. See the GitHub integration page for a full list of required permissions.
The CLI isn't authenticating
The CLI isn't authenticating
Run
asymptote whoami to check your current auth state. If unauthenticated, run asymptote login to re-authenticate. See the CLI authentication docs for more details.My coding agent isn't being intercepted
My coding agent isn't being intercepted
Ensure Asymptote is configured for your agent. See the Coding Agent Integrations docs for setup instructions for your specific tool.
How do I disconnect a repository?
How do I disconnect a repository?
In GitHub: Repository → Settings → GitHub Apps → Asymptote Security, then suspend or uninstall the app.
How do I disconnect all repositories?
How do I disconnect all repositories?
In GitHub: Organization → Settings → GitHub Apps → Asymptote Security, then suspend or uninstall the app.
How do I remove agent hooks from my local machine?
How do I remove agent hooks from my local machine?
Use Claude CodeFactory DroidAll supported hook integrationsAfter uninstalling hooks, restart the affected agent or IDE so new sessions pick up the updated hook configuration. See the hook command docs for supported harness names and flags.
beacon endpoint hooks uninstall for whichever hook harness you set up:CursorEndpoint package self-update is not running
Endpoint package self-update is not running
For signed macOS package installs, self-update is off by default. Check the
configured mode, updater LaunchDaemon state, and local update events:See Troubleshooting self-update
for mode explanations, manual apply, and scheduled updater checks.
Contact us at support@asymptotelabs.ai and we’ll help you get sorted.

